Terms and Conditions
Terms & Conditions
This page contains the Terms & Conditions. Please read these Terms & Conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at Divesland.com, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Divesland for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
All personal information you provide us with or that we obtain will be handled by Divesland as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you. The information you provide is only available to Divesland and this will not be shared with other third parties. By accepting the Divesland Conditions, you agree to the above.
We take about 2-6 business days to produce our canvases. Then you should add shipping times on top of that. Speed and price depends on product type and destination. Please notice that delays may occur through customs and during the delivery process.
97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product is received. For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date.
After checkout, once the order is confirmed, we will send you a notification via email as soon as the item is shipped with tracking number.
We deliver to Users/Customers to most places in the world. User is responsible for delivery prices. Delivery prices are additional to the Product’s price and may vary depending on delivery location and/or sort of Products, and additional charges may be added to the order for remote or difficult to access locations that require special attention. Flat rate delivery charges are shown on our checkout page; however we reserve the right to advise you of any additional delivery charges that apply to your specific delivery address.
Some sort of Products are packaged and shipped separately. We can not guarantee delivery dates and accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. We try our best to make delivery of Product as simple as possible.
In case the size of the product doesn't fit with the customer size, it will be the sole responsibility of the customer and there's no refund. For that reason we provide a size chart section that must be checked before placing an order on our store.
All products remain Divesland's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents permission to buy from our store.
Please note that local charges (sales tax, customs duty, and post office final delivery) may occur, depending on your region/country and local customs duties. These charges are at the customers own expense.
All sales are final. We do not issue refunds, accept cancellations, or allow exchanges to be made. On a case by case basis under extenuating circumstances, at our discretion, if we determine a refund is warranted, a 5% fee will be deducted from the refund. All shipping fees and international duty/tax are non-refundable.
In order for us to provide the best customer service, any concerns regarding orders must be received in writing within 30 days of placing the order or 15 days within delivery of the order.
Divesland reserves the right to alter any sort of information, including but not limited to that regarding prices, technical specifications, terms of purchase and product offerings without prior notice.
Refund or change is not available. In case the product arrives damaged, email us 1-3 pictures as proof and we replace the product without extra charge.
The images of our products used in our social networks and website, are illustrative.
Products are printed in the United Kingdom.